Privacy Policy

Projects Plus LLC (“Projects Plus,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit projectsplus.net, submit a form, schedule an appointment, join a waitlist, communicate with us, become a client, receive access to Projects Plus-hosted technology, or otherwise interact with Projects Plus.

This Privacy Policy applies to personal information that Projects Plus collects and uses for its own business purposes.

When Projects Plus processes personal information solely on behalf of a client through a client-controlled website, funnel, CRM, course platform, automation, or similar system, Projects Plus generally acts as a service provider or processor to that client to the extent applicable under relevant privacy law. In those circumstances, the client generally determines how the information is collected and used, and the client’s own privacy policy may also apply.

Use of Projects Plus websites and services is also subject to the Projects Plus Terms of Service and any applicable written client agreement.

1. Information We Collect

Depending on how you interact with Projects Plus, we may collect the following categories of information.

Information You Provide

This may include:

• name;
• email address;
• telephone number;
• business or organization name;
• appointment and scheduling information;
• information about your business, course, offer, audience, or project;
• messages, inquiries, feedback, and other communications;
• waitlist or program-interest information;
• information contained in contracts, Statements of Work, onboarding forms, or other client documents;
• account or user information associated with Projects Plus-hosted services; and
• any other information you voluntarily provide.

Client and Project Information

If you become a Projects Plus client, we may collect or process information necessary to establish and manage the relationship, including:

• business contact information;
• project requirements and materials;
• billing and transaction records;
• account permissions;
• platform configuration information;
• communications and feedback;
• contracts and approvals; and
• information necessary to deliver, maintain, support, suspend, transfer, or terminate services.

Payment Information

Payments may be processed through third-party payment processors.

Projects Plus generally does not receive or store complete payment-card numbers. Payment providers may provide us with transaction information such as payment status, amount, date, billing name, and limited payment-method details.

Information From Other Sources

We may receive limited personal or business information from sources other than you, including:

• referrals;
• business partners or professional contacts;
• service providers;
• publicly available business or professional sources; and
• third-party platforms through which you choose to interact with Projects Plus.

Information Collected Automatically

When you use our website or digital services, we or our service providers may automatically collect certain technical and usage information, including:

• IP address;
• browser type;
• device type;
• operating system;
• pages viewed;
• referring pages or websites;
• approximate location derived from technical information;
• dates and times of access;
• interactions with forms, pages, or website features; and
• similar usage or diagnostic information.

2. Cookies and Similar Technologies

Projects Plus and its service providers may use cookies, pixels, local storage, analytics tools, or similar technologies to operate the website, remember preferences, understand website usage, measure performance, maintain security, and improve our services.

Your browser may allow you to block or delete cookies. Disabling certain technologies may affect website functionality.

Where applicable law requires consent before non-essential cookies or similar technologies are used, Projects Plus will seek the required consent.

3. How We Use Personal Information

We may use personal information to:

• respond to inquiries;
• schedule and manage Course Strategy Calls or other appointments;
• operate waitlists and forms;
• evaluate prospective client engagements;
• prepare proposals, agreements, or project recommendations;
• provide and manage Projects Plus services;
• create and administer client accounts or Projects Plus-hosted platform access;
• communicate regarding projects, appointments, billing, support, or services;
• process and maintain transaction records;
• provide requested support;
• operate websites, forms, CRM systems, automations, and related technology;
• improve our website, services, processes, and offers;
• maintain security and prevent fraud, abuse, or misuse;
• comply with legal, regulatory, contractual, telecommunications, or platform requirements;
• enforce our agreements and policies;
• maintain appropriate business, accounting, and operational records; and
• send marketing or business communications where permitted by law.

Where consent is required for a particular activity, Projects Plus will request consent as required by applicable law.

4. Communications and Your Choices

You may unsubscribe from marketing emails using the unsubscribe link included in an applicable email or by contacting us.

Transactional or service-related messages may still be sent where necessary to administer an appointment, client relationship, payment, project, account, or service.

Providing a telephone number does not by itself constitute consent to receive marketing text messages.

Where Projects Plus requests SMS consent, consent will be requested separately as required by applicable law and telecommunications requirements.

You may revoke applicable SMS consent using the opt-out instructions provided in the message or by contacting Projects Plus.

5. Mobile Information and SMS Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text-message originator opt-in information and consent may be provided to aggregators, telecommunications providers, or providers supporting the text-message service solely as reasonably necessary to deliver and administer the applicable messaging service and not for their independent marketing or promotional purposes.

Text-message opt-in information and consent will otherwise be used only as permitted for the applicable messaging program and supporting service delivery.

6. How We Disclose Personal Information

Projects Plus does not currently sell personal information as the term “sale” is defined under applicable U.S. state privacy laws.

We do not sell or disclose mobile opt-in information or SMS consent information to third parties or affiliates for their marketing or promotional purposes.

We may disclose other personal information when reasonably necessary to operate Projects Plus, including to service providers that perform functions on our behalf.

These providers may support:

• customer relationship management;
• website and funnel hosting;
• appointment scheduling;
• email delivery;
• telecommunications and messaging;
• cloud storage;
• payment processing;
• analytics;
• accounting;
• automation;
• security;
• document management; and
• other business operations.

Service providers receive information only as reasonably necessary for the applicable service and are subject to their own contractual, privacy, and security obligations.

We may also disclose information:

• to comply with applicable law, court orders, subpoenas, or lawful governmental requests;
• when reasonably necessary to protect Projects Plus, our clients, users, or others;
• to investigate fraud, security incidents, abuse, or violations of our agreements;
• in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction; or
• with your direction or consent.

If a current or future Projects Plus practice constitutes a “sale,” “sharing,” targeted advertising, or similar regulated activity under applicable privacy law, Projects Plus will provide any notice or opt-out mechanism required by that law.

All of the disclosure categories above exclude text messaging originator opt-in data and consent; such information will not be disclosed to third parties for marketing or promotional purposes, except to aggregators and providers supporting the text-message service as reasonably necessary to provide that service.

7. Third-Party Service Providers

Projects Plus uses third-party technology providers to operate portions of its business.

These may include HighLevel and other providers supporting:

• websites and funnels;
• CRM functionality;
• scheduling;
• payment processing;
• email;
• telecommunications;
• cloud storage;
• analytics;
• automation;
• document management; and
• other business operations.

When service providers process personal information on behalf of Projects Plus, their handling of that information is governed by applicable agreements and their privacy and security practices.

Projects Plus is not responsible for the independent privacy practices of third-party websites or services that you separately choose to access.

8. Client-Controlled Data

Projects Plus may build, administer, maintain, or support websites, funnels, forms, CRM systems, courses, automations, or other systems for Projects Plus clients.

When a client uses those systems to collect information from the client’s own leads, customers, students, members, or other individuals, the client generally determines the purpose and use of that information.

The client is responsible for:

• maintaining an appropriate privacy policy;
• providing legally required notices;
• obtaining required consent;
• responding to applicable privacy-rights requests;
• determining appropriate retention periods;
• maintaining any legally required authorization or basis for processing information; and
• complying with privacy and data-protection requirements applicable to the client’s business.

To the extent Projects Plus processes such information solely on behalf of the client, Projects Plus may act as the client’s service provider or processor and will process the information in accordance with the applicable client agreement and any other legally required data-processing terms.

If you submit a privacy request relating to information controlled by one of our clients, Projects Plus may direct or forward the request to the applicable client.

Providing technology, implementation, administration, or support does not transfer responsibility for a client’s independent privacy obligations to Projects Plus.

9. Data Retention

Projects Plus retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide services;
• maintain client and business records;
• comply with legal, tax, or accounting obligations;
• resolve disputes;
• enforce agreements;
• maintain security;
• establish or defend legal claims; and
• satisfy legitimate operational requirements.

Retention periods may vary depending on the type of information, nature of the relationship, contractual obligations, and applicable legal requirements.

When information is no longer reasonably required, Projects Plus may delete, anonymize, or otherwise dispose of it, subject to legitimate backup, legal, security, or recordkeeping requirements.

10. Security

Projects Plus uses reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Projects Plus may also rely on security controls provided by trusted technology providers.

However, no internet transmission, storage system, website, or technology platform can be guaranteed to be completely secure.

You are responsible for maintaining the security of credentials issued to you and notifying Projects Plus promptly if you believe an account or credential has been compromised.

11. Your Privacy Rights

Depending on where you reside and the privacy laws applicable to Projects Plus, you may have rights concerning your personal information.

These may include the right to request:

• confirmation that Projects Plus processes your personal information;
• access to personal information;
• correction of inaccurate personal information;
• deletion;
• a portable copy of certain information;
• opt-out of certain regulated sales, sharing, or targeted advertising activities where applicable;
• withdrawal of consent where applicable; or
• other rights provided by applicable law.

Some rights may be subject to exceptions and may not apply to every person or category of information.

Projects Plus may need to verify your identity before fulfilling a request.

Authorized agents may submit requests where permitted by applicable law and where appropriate authorization can be verified.

Projects Plus will not unlawfully discriminate against you for exercising an applicable privacy right.

Privacy-Request Appeals

Where applicable law gives you the right to appeal a decision Projects Plus makes regarding a privacy request, you may submit an appeal by replying to our response or emailing abuettner@projectsplus.net with “Privacy Appeal” in the subject line.

Projects Plus will review and respond to the appeal as required by applicable law.

12. Information Required to Provide Services

You may choose not to provide certain personal information.

However, some information may be necessary to:

• schedule an appointment you request;
• respond to an inquiry;
• prepare or enter into a contract;
• establish a client account;
• process payment;
• provide contracted services;
• maintain platform access; or
• comply with legal requirements.

Where information is required for one of these purposes and you choose not to provide it, Projects Plus may be unable to complete the requested transaction, enter into the applicable agreement, or provide some or all of the requested services.

Unless otherwise stated, providing information for optional marketing communications is voluntary.

13. Automated Tools and Artificial Intelligence

Projects Plus or third-party technology providers may use automation or artificial-intelligence-assisted tools for administrative, creative, operational, customer-service, or support purposes.

Where such tools are used:

• AI-generated output may contain errors or inaccuracies;
• human review may be used where appropriate;
• Projects Plus does not guarantee the accuracy, completeness, originality, or suitability of AI-generated output; and
• use remains subject to applicable privacy, contractual, and platform requirements.

Projects Plus does not currently use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects concerning an individual.

If this practice materially changes in a manner that creates additional disclosure or consumer-rights obligations under applicable law, Projects Plus will update this Privacy Policy and provide any required choices.

Clients using AI functionality through Projects Plus-hosted systems remain responsible for ensuring that personal information submitted to those features may lawfully be processed for the intended purpose.

14. Children’s and Minors’ Privacy

Projects Plus websites, services, and Projects Plus-hosted client technology are intended for adults and business users and are not directed to individuals under 18.

Projects Plus does not knowingly collect personal information directly from children under 13 through the Projects Plus website. If you believe a child under 13 has provided personal information to Projects Plus, contact us so that we may review and appropriately delete or otherwise address the information.

Individuals under 18 may not create accounts for or access Projects Plus-hosted client platforms or other services requiring user credentials unless Projects Plus expressly determines that such access is legally and contractually permitted.

Projects Plus clients whose own products, courses, websites, or services involve minors remain responsible for complying with applicable parental-consent, privacy, educational, child-protection, and similar requirements for their own businesses and end users.

15. Information Processed in the United States

Projects Plus operates from the United States.

Personal information may be stored or processed in the United States or in other locations where Projects Plus service providers operate.

If you interact with Projects Plus from outside the United States, your information may be transferred to jurisdictions whose privacy laws differ from those in your location.

Where applicable law requires a particular mechanism or safeguard for an international transfer of personal information, Projects Plus or the applicable service provider will use an appropriate mechanism as required by that law.

16. Marketing and Advertising Choices

You may opt out of Projects Plus marketing emails at any time using the unsubscribe link included in an applicable email or by contacting Projects Plus.

Projects Plus does not sell mobile opt-in information or SMS consent information for marketing purposes.

If Projects Plus engages in an activity that creates a legally required opt-out right relating to a sale, sharing, or targeted advertising, Projects Plus will provide the applicable choice as required by law.

17. Third-Party Links

Our website may contain links to websites, social platforms, or services operated by third parties.

This Privacy Policy does not govern the independent privacy practices of those third parties.

We encourage you to review the applicable privacy policies before providing personal information to those services.

18. Business Transfers

If Projects Plus is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction subject to applicable law.

Mobile opt-in information and SMS consent will not be transferred for independent third-party marketing or promotional use.

19. Changes to This Privacy Policy

Projects Plus may update this Privacy Policy as our website, services, technology, business practices, or legal obligations evolve.

The updated version will be posted with a revised effective date.

Where required by applicable law, Projects Plus may provide additional notice regarding material changes.

20. Contact and Privacy Requests

Questions or requests regarding this Privacy Policy or personal information may be directed to:

Projects Plus LLC

Email: abuettner@projectsplus.net

Website: projectsplus.net

When submitting a privacy request, please provide sufficient information for us to reasonably identify the information or interaction involved.

Projects Plus may request additional information where reasonably necessary to verify your identity and protect personal information from unauthorized requests.